Daffodils Hail, xxx! Thank you for contacting Knight Online Customer Support. Unfortunately, I am unable to resolve this issue personally and must escalate it to another department for further review. Rest assured that your issue will be addressed and a response given as quickly as possible. I apologize for any inconvenience this may have caused and thank you for your patience as we work to resolve this matter. Regards, CSR Daffodils Knight Online Customer Support www.knightonlineworld.com www.gamersfirst.com __________________