Hesabım hacklenmesi uzerine ticket atmıştım bugun cevap geldi. Ne yapmam gerekiyor yardımcı olur musunuz? İngilizce az olduğundan pek anlamadım. Yapmam gereken adımlar tam olarak nedir acaba? Yani tekrar mı ticket atmam gerek? Yoksa e mail mi atıcam? Mesaj bu. " We are sorry to hear that you account was compromised by unknown persons. In order to change your e-mail address that is the core of your account security, we have to verify you as the righteous owner of the related account. To do that we are in need of the following pieces of information ; - Account Registration Date: -All Of The Payment information ( from 5 17 2012 till the hack date): - 2 of the account's Secret Question and Answers : - First day of the last registered premium package: - Last Registered E-Mail Address: - Lost Items: If we confirm that you are the rightful owner of the Account we will change the Account E-Mail address and your account will be secured as you requested. For that case please provide us an E-Mail Address that is active, accessable, haven't been registered to any KO account, also please avoid using punctuation marks in your E-Mail Address such as (.,_-&%^?*\-/). New E-Mail Address: Thank you for your co-operation on this matter. ___________________________________ You can view or add comments to this ticket by clicking the following link: http://www.livehelpnow.net/ticketsta...il.com&dct=1&t If you have any further questions or concerns, please do not hesitate to contact us. " __________________