Your help is needed! You recently submitted a ticket for support. Please help us improve Customer Service by answering a few questions about your experience today. Whether you are a veteran or are playing with us for the first time, we are interested in your opinions. This short survey will take no more than five minutes and your answers will remain confidential. The information we gather will help us better meet your needs. At K2 Network, we are committed to providing you with quality products and service and we welcome your feedback and suggestions. Please click on the link below if you wish to participate! Thank you for contacting the Knight Online Customer Support Team. We appreciate you taking the time to contact us. Recently Knight Online suffered network issues that affected the Knight Online game. We are planning an experience and Noah bonus to be added across all servers from the morning of Friday January 25 until the morning of Monday January 28th. Please rest assured that we are always looking into ways to improve your experience in Knight Online. We do apologize for any inconvenience this may have caused. Unfortunately, because of the network issues any progress a player made following these network issues was not appropriately stored. Again, we deeply apologize but currently we are unable restore any experience, items gained or items lost during this time. Do understand that while we do our best to provide proper compensation reimbursement is not always guaranteed. For more details regarding this we advise that you visit our website www.knightonlineworld.com. Should you require any further assistance, please feel free to submit another ticket. Thank you again for contacting us. We appreciate your continued support for Knight Online! Regards, CSR Shahji We look forward to hearing from you regarding our service. Should you have any questions or simply feel the need to provide us feedback please do so by accessing the ticket submission page and selecting "Feedback" in the drop down menu __________________