This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.
24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
The audio CD provides valuable listening practice to accompany each unit.



Sayfa Sayısı: 158

Baskı Yılı: 2011


Dili: İngilizce
Yayınevi: Nüans *
Kitap Adı: Collins Hotel and Hospitality English with 2 CDs Yazar: Mike Seymour Yayınevi: Nüans İlk Baskı Yılı: 2011 Dil: İngilizce Barkod: 9780007431984