Thank you for contacting Knight Online Customer Support. Unfortunately, I am unable to resolve this issue personally and must escalate it to another department for further review. Rest assured that your issue will be addressed and a response given as quickly as possible. I apologize for any inconvenience this may have caused and thank you for your patience as we work to resolve this matter. BU 1. 2.Thank you for contacting Knight Online Customer Support. We are aware of your issue and currently working diligently on your original ticket “3882-4457973”. Rest assured that we are working diligently to resolve your query, however due to the complexity of some issues it may take a bit of time. All future correspondences from us regarding this will be in ticket “3882-4457973”. If you have any questions regarding a different issue, please feel free to submit a new ticket and we will be more than happy to assist. We apologize for any inconvenience due to the delay and greatly appreciate your patience. ALLAH AŞKINA YARDIM EDİN BEYLER __________________