Greetings kas1686, Thank you for contacting the Knight Online Customer Support Team! We appreciate you taking the time to contact us. In order to better assist you, please respond to this ticket and provide the following information of the account "soryybaby1". Date of Birth (MM/DD/YYYY) Please respond to this ticket and as soon as we have the requested information, we will be able to assist you further. As a reminder, please do not submit a ticket from a compromised account as you will be providing sensitive information that could be compromised. Please create a new account and submit a new ticket with the necessary information. We apologize for any inconvenience this may have caused. Thank you for playing Knight Online. __________________