Ticket actions:Suggested Solution Hail XXXXXXX ! "flower" Thank you for contacting customer support, I understand you are having trouble with < login >. Unfortunately, resolution of this issue does not fall under our Free2Play™ support offerings. To learn more about the support levels we provide, please review the Knight Online Service Level Agreement at this link: http://www.knightonlineworld.com/index.php?pg=sla However, if you do indeed wish to receive support for this issue, please purchase a premium service package (bronze, silver, or gold) and submit a new ticket. Thank you for playing Knight Online! -Knight Online Customer Support Team. __________________