Hail, xXxXx Thank you for contacting Knight Online Customer Support. Unfortunately, I am unable to resolve this issue personally and must escalate it to another department for further review. Rest assured that your issue will be addressed and a response given as quickly as possible. I apologize for any inconvenience this may have caused and thank you for your patience as we work to resolve this matter. Regards, Knight Online Customer Support Hail, vvvvvvv Thank you for contacting the Knight Online Customer Support Team. We appreciate you taking the time to contact us. I apologize but unfortunately I am unable to change your account information at this time. Because your account is a GamersFirst created account the feature to change this information is not available. We are currently looking into offering this feature in the future so please check the official game forums for more information. I am sorry for any inconvenience this may cause. Should you require any further assistance, please feel free to submit another ticket. Thank you again for contacting us. We hope you continue to enjoy your experience in Knight Online! Regards, __________________