Thank you for contacting Knight Online Customer Support. I am sorry to hear that your account was compromised. Unfortunately, support for this issue does not fall under our Free2Play™ offering. I appreciate your frustration in this matter and apologize for any inconvenience this may have caused. To learn more about the support levels we provide, please review the Knight Online Service Level Agreement at: .knightonlineworld.com/sla.php. Thank you for playing Knight Online and happy hunting! Regards, CSR Thanagar Knight Online Customer Support .knightonlineworld.com .gamersfirst.com __________________