Solution: [Jul 11 2012 4:34PM] : Thank you for taking your time to contact Knight Online World Support Team. We are sorry to hear that you account was compromised by unknown people. Although we are unable to make any item restoration for item losses we may assist you with your account security. Please note that from the moment of your claim your account will be temporarily blocked to prevent any possible further damage from the intrusion. In order to change your e-mail address that is the core of your account security, we have to verify you as the righteous owner of the related account. To do that we are in need of the following pieces of information ; - Date of Hack - At least 2 character names and server info - Account Registration Date - Birth Year - Payment information ( from 5 17 2012 till the hack date) - First day of the last registered premium package As we gather the vitail information from you, necessary actions will be taken and your account will be secured as you requested. Thank you for your co-operation on this matter. __________________