Thank you for contacting Knight Online Customer Support. Unfortunately, I am unable to resolve this issue personally and must escalate it to another department for further review. Rest assured that your issue will be addressed and a response given as quickly as possible. I apologize for any inconvenience this may have caused and thank you for your patience as we work to resolve this matter. Regards, CSR Spectorfive Knight Online Customer Support www.knightonlineworld.com www.k2network.net We look forward to hearing from you regarding our service. Should you have any questions or simply feel the need to provide us feedback, please do so by accessing the ticket submission page and selecting “Feedback” in the drop down menu. ------------------------------------------------------------------- Thank you for contacting the Knight Online Customer Support Team. We understand that the loss of items can be very frustrating. Unfortunately, pursuant to our Terms of Service we are unable to provide item restorations since we are unable to verify the items in question. I sincerely apologize for any inconvenience this may have caused. Please let us know if you have any other issues or concerns and we will be happy to assist you better. Thank you for your understanding and happy hunting! Kevin Knightonline Customer Support www.knightonlineworld.com www.gamersfirst.com We look forward to hearing from you regarding our service. Should you have any questions or simply feel the need to provide us feedback please do so by accessing the ticket submission page and selecting “Feedback” in the drop down menu. __________________