1. Thank you for contacting Knight Online Customer Support. I am sorry to hear that you are having an issue with your account. However, before we can change the password of your account, we need to verify that you are the rightful account holder. Please reply to this ticket with the original account registration date in addition to ALL of the 9 digit Click&Buy numbers, KESN numbers, PayPal e-mail addresses and last 4 digits of ALL credit cards used to make purchases on the account. Failure to provide ALL information will only delay the verification process. Please also provide us with a new password in your ticket. Once this information is received, we can process your requested changes. Thank you for your patience in this matter and for playing Knight Online. Regards, 2. Thank you for contacting Knight Online Customer Support. However, we will need more information from you to verify the account. Please respond to this ticket and include ALL the 9 digit Click and Buy customer ID numbers and KESN numbers used to make purchases on this account. Once we receive this information from you, we will be able to make the changes to the account. I apologize for any inconvenience that this may cause. Thank you for your patience and happy hunting! __________________