simdi size sırayla mail leri vercem arkadaslar bu nedir bole ya? sucsuz yere banlandım Your World of Warcraft account name registered to this Email address is HEYUGUR. If you are still experiencing issues logging into your account, please call our Billing department at 1-800-59-BLIZZARD (800-592-5499) between 8:00am and 8:00pm Pacific Time, Mon-Fri. Sincerely, Blizzard Entertainment World of Warcraft: Wrath of the Lich King reetings, Account Name: HEYUGUR This account has now been suspended following an incident of unauthorized access. This is a temporary suspension which prevents anyone else from accessing your account and is taken to protect you from the further loss of characters or items, while we investigate and take any actions needed. Due to the nature of World of Warcraft, it is not possible to restore a character or account from a ‘backup’ and as a result, our investigation needs to be detailed and thorough. Your account may have been compromised using a Key Logger or Trojan virus which can be used to obtain the account name and password of World of Warcraft accounts used on that computer. We therefore need to verify that your computer is secure before asking you to confirm the account’s ownership. Please make sure that you are using the most current routines for your anti-virus software. If your virus detection software is not able to detect or clean the infected files, or if you do not have any virus detection software, then please try one of the following web-based virus scanners: Windows: Panda ActiveScan - Free online antivirus. Download ActiveScan 2.0 and clean your PC. Panda Security Trend Micro Housecall - Trend Micro HouseCall - Free Online Virus and Spyware Scan - Trend Micro USA McAfee FreeScan - Antivirus Software and Internet Security For Your PC | McAfee Symantec - http://www.symantec.com/techsupp/hom...dex_virus.html Kaspersky - Free Virus Scan - Kaspersky Lab Free anti-virus applications: Avast! Home Edition - FREE antivirus software for Windows with anti-spyware protection: avast! Home Edition AVG - AVG Antivirus and Security Software - Real-time protection against viruses, spyware and malicious websites Mac: McAfee FreeScan - Antivirus Software and Internet Security For Your PC | McAfee Please note that Key Loggers and Trojan viruses send information about your passwords to other people and should be considered a serious threat to the integrity of your account. If steps are not taken to remove any possible programs from your computer, it is highly probable that your account will become compromised once more. Once you have performed the above steps, please use the webform to give us the following information at the address: Blizzard Support CD key: original WoW game CD-key (we cannot accept the Burning Crusade key for verification) Account name: the account name you are using. Name: the full name that the account was created with Your secret question and answer The Following Statement: I have now checked the security of my computer, ensuring it is free of any viruses or key loggers and can confirm all appropriate precautions have been taken. If you need a reminder of your account's secret question, please do the following: - Go to http://www.wow-europe.com/login-support - Press Click here on the page that appears. - Provide your account name, and click continue. You will now be asked your secret question. If you cannot remember these details, or have lost or misplaced your CD key, we will also require: - A fax, scan or digital image of nationally recognized photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs). This can be attached to the webform, or sent by fax with the account name, and your email address to 00 33 130 679 012 (with a Header Sheet marked for the attention of the Account Administration Team) Once we have received these details and completed our investigation, we will unsuspend the account and return it to you with a new password and information about item and character reimbursement.. Thank you for your patience and understanding with regard to this matter. Please do not reply to this email as you will receive an automated response. Regards, English Game Master Team Blizzard Entertainment Europe __________________