Birisiyle bir aış veriş yapmıştım paypal hesabıma 25dolar gondericekti fakat cok sonraları oğrendimki paypal hesabına para gonderilebilmesi icin premier olması gerekiyor o zaman suresinde ben standart uye idim.Gelelim konuya Kişi parayı gonderdikten 1 hafta sonra paypaldan mail geldi;
Mail şu şekilde;
Kod:
Dear xxxxxxxxxxxxx, We recently notified you that one of your buyers filed a chargeback with their credit card company indicating unauthorized credit card use. It is PayPal's standard practice to attempt to dispute wrongful chargebacks. After careful consideration of the information provided by you and the buyer regarding the transaction detailed below, we have determined that we will be unable to successfully dispute this chargeback with the buyer's credit card issuer. Since the credit card issuer granted the chargeback to the buyer, we have debited $25.00 USD from your PayPal account in order to reimburse the buyer. This is in accordance with the terms of the PayPal User Agreement. Also, PayPal was charged a settlement fee. As a result we debited your PayPal account to pay for this fee. This action was taken in accordance with the terms of the PayPal User Agreement. Please review the transaction information below and other details about this case. ----------------------------------- Details of Disputed Transaction ----------------------------------- Buyer's Name:xxxxxxxxxx Buyer's Email:[email protected] Transaction Date
ec 19, 2007 Your Transaction ID: xxxxxxxxxxxxxxx Buyer's Transaction ID: xxxxxxxxxxxxxxxxxxx Transaction Amount:-$25.00 USDCase #:xxxxxxxxxxxxxxxxxxxx ----------------------------------- What to Do Next ----------------------------------- This case is now closed. No additional steps are required by you. ----------------------------------- Other Details ----------------------------------- This transaction was reversed for the following reasons(s): - We did not receive tracking information. - We did not receive a reply to our request for information within the required time period. - The transaction was not marked as "SPP Eligible". For further assistance, please log in to your PayPal account and click the Help link located in the top right corner of any page, or email our Chargeback Department at the email address below. Be sure to include your case ID number in the subject of the email. Thank you for your patience and cooperation in helping us with this matter. We appreciate your business and regret that you experienced a chargeback. Sincerely, PayPal Chargeback Department Email: [email protected] Fax: +1-402-537-5755 CB:PP-403-955-872:R4:USD25.00:01162008:73X86095PN170270P Bu mailin ardından birkac gun sonrada aşağıdaki mail geldi;
Kod:
Dear xxxxxxxxx, Recently your PayPal account balance has fallen below zero. To ensure uninterrupted access to your PayPal account, please bring your balance to zero or a positive amount. To add funds to your account: 1. Log in to your PayPal account. 2. Click "Restore Your Balance". 3. Follow the instructions to transfer funds to your PayPal account. If your account shows that you owe money because of an open complaint, you can visit the Resolution Center to resolve the issue as soon as possible. To access the Resolution Center: 1. Log in to your PayPal account. 2. Click the "Resolution Center" subtab on your Account Overview. 3. All open complaints will be listed. If you have already added funds to your account and brought your balance to at least zero, please disregard this message. We appreciate your cooperation and invite you to reply to this email with any questions. Sincerely, PayPal
Hesabıma girdiğimde kredi karı bilgisinin hemen altında -35$ negative balance gorunuyor. Restore negative balance tıkladığımda ise servis gecici olarak hizmet veremiyor diyor. Yaklaşık 1 haftadır boyle.
2 Gun once mail attım paypala. Birileri nasıl hesabımdan 35 dolar cekebilir kapatın hesabımı şeklinde.Gelen cevap ise şu şekilde oldu;
Kod:
Dear xxxxx, Thank you for contacting PayPal. I am sorry to hear about this situation, and understand your frustration and concern over the issue. Your PayPal account has maintained a negative balance of -$35.00 for an extended amount of time. As a result, you have received an email notification from PayPal regarding the negative balance of your account. Please follow the proper instructions below to pay off your negative balance. Please send a check, cashier's check or money order to: 1. PayPal, Inc. 2. Attn: Accounting 3. P.O. Box 45950 4. Omaha, NE 68145 Please note the email address of the account to be paid. Personal checks are only accepted in U.S. Dollars only. We will accept cashiers checks or money orders in U.S. Dollars, Pounds Sterling, Euros, and Australian Dollars. Accounts paid by personal check have to remain in good status for 30 days before the account can be reviewed. We are unable to accept credit card payments to resolve this negative balance. Please let me know if you need further assistance. Sincerely, Terrie Risk Operations PayPal, an eBay Company
Kısaca ben bu durumdan hicbirşey anlamadım paypaldan cok iyi anladığım soylenemez lakin yapmam gereken nedir? Hesabı kapatmak icin negative balanceden cıkmam gerekiyor bunun icinde 35 dolar benden cıkacak yine. Ama sistem hata verdiğinden onuda yapamıyorum.