Response 02/27/2018 09:56 AM
Though your account has already been issued, our account approval department requires additional documents in order to maintain full functionality of your account.
We have received a copy of your Government-issued photo ID, but it seems you attempted to scan a photocopy of your Government-issued photo ID. In order to keep your account fully functional please provide us with a complete, clear copy of your original Government-issued photo ID and not a copy of it.
Please make sure your document is complete, clear and readable, preferably in color, in one of the following formats:
JPG, PNG, BMP.
You can reply to this E-mail with the copy of your Government-issued photo ID card as an attachment for review.
Please provide us with the requested information as soon as possible to maintain full functionality of your account and avoid future delay in payment processing.
Thank you,
Vincent
Customer Approval Department
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